Where is
Medi-Vet Animal Health
Located?
Medi-Vet Animal Health
is located in
Mandeville, Louisiana.
Our physical address is
:
Medi-Vet Animal Health
69142 Hwy 59 Suite E.
Mandeville, La 70471
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How Can
I Get In Touch With A
Sales Representative?
If you wish to speak to
a customer service
representative or sales
representative, please
visit our
Contact Us page for
contact information. We
are available from
8am-5pm CST Monday-
Friday.
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Why
Order From Medi-Vet
Animal Health?
Medi-Vet Animal Health is dedicated to
assisting pet owners
around the world in
providing quality care
for your pets. Medi-Vet
Animal Health’s mission
is to provide a complete
line of quality,
veterinary labeled
medications and pet
supplies at the lowest
prices available
anywhere. Our goal is
to become your trusted
supplier for veterinary
products, and your
veterinarian's partner
in providing total pet
health care.
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How Do I
Place An Order Online?
Our online ordering
process is fast, simple
and convenient.
For step by step
instructions on placing
your order online with
Medi-Vet Animal Health,
please follow the link
below :
How To Place an Order
With Medi-Vet Animal
Heath
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Can I
Place My Orders Over The
Phone?
Medi-Vet's team of sales
professionals are
standing by to assist
you in placing your
order over the phone.
Simply call
1-800-668-9698 in order
to place your phone
order. Our staff is
dedicated to assisting
you with your ordering
needs. We are available
for your calls from
8am-5pm CST Monday-
Friday. If you
call after business
hours, please feel free
to leave us a message
and we will return your
call the next business
day. Also, remember you
are always welcome to
place your order online
at anytime.
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What Are
Medi-Vet's Shipping
Procedures and Options?
Medi-Vet
Animal Health ships
orders using both the
United Parcel Service
(UPS) as well as the
United States Postal
Service (USPS) in order
to provide our customers
with fast and convenient
shipping. All orders are
typically shipped the
same day the order is
placed, or the following
business day. For more
details on shipping
methods, timing and
restrictions, please see
our
Shipping Information
page located on our
website.
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What
Products Do Medi-Vet
Carry?
Medi-Vet Animal Health carries
products from all the
leading drug
manufacturers in their
original packaging.
These are exactly the
same medications and pet
products available at
veterinary hospitals,
but at a fraction of the
cost. Our inventory
rotates frequently
keeping products fresh
and current. Medi-Vet
Animal Health works
closely with veterinary
hospitals and the
primary care
veterinarians as an
affiliate to the
practice and as a member
of the veterinary
support team providing
quality care for your
pet.
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Why
Can't I Order My Pet's
Prescriptions Directly
From Medi-Vet?
Medi-Vet Animal Health
only offers
prescription medications
directly to licensed
veterinarians,
pharmacies, drug
companies and
wholesalers.
Medi-Vet Animal Health
is not a pharmacy, and
therefore is unable to
fill prescriptions.
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How Can
I Set Up A Wholesale
Account With Medi-Vet?
If you are interested in
setting up a wholesale
account with Medi-Vet
Animal Health, please
contact us by email at
info@medi-vet.com or
give us a call at
1-800-668-9698.
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How Can
My Veterinarian or
Pharmacist Order From
Medi-Vet?
If your veterinarian is
interested in ordering
medication through
Medi-Vet Animal Health,
please have them call us
at 1-800-668-9698 to set
up an account. If they
would rather place their
order online, they must
first place their order
then fax over a copy of
their license. The
veterinarian and
pharmacy's prices are
listed online for all
prescription
medications, for pricing
on over the counter
products, please have
them call us at their
convenience. For
information on the
benefits of
veterinarians and
pharmacies ordering from
Medi-Vet Animal Health,
please see:
Veterinarians/Pharmacists
Benefit When Partnering
with Clients and
Medi-Vet
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Does
Medi-Vet Offer Quantity
Pricing?
Medi-Vet Animal Health
does offer quantity
pricing. Quantity
pricing is based on the
amount or "case
quantity" that is to be
ordered. For pricing and
availability, please
give us a call at
1-800-668-9698 or email
us at
info@medi-vet.com.
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How Can
I Track My Recent Order?
Upon shipment of your
order, Medi-Vet sends
out a Shipping
Confirmation notice,
which contains your
tracking number. If you
would like to track your
order placed with us,
you may either give us a
call at 1-800-668-9698
or go to the shipping
companies website
(either UPS.com or
USPS.com), input your
tracking number and
track your order
directly from there. If
you do not provide an
email address upon
completion of your
order, please give us a
call to obtain your
tracking number.
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How
Fast Will My Order Ship
Once I Place It?
All
orders are typically
shipped the same day the
order is placed, or the
following business day.
Orders placed during the
weekends or Holidays
will be shipped the next
open business day.
Expedited orders will be
shipped as quickly as
possible, however
weekend delivery is not
guaranteed, unless
Saturday delivery
(12.50) is requested and
paid for by the
customer. Orders that
require refrigeration
will only be shipped
Mondays-Wednesdays in
order to keep these
items from becoming warm
while in transit over
the weekend due to the
temperature sensitivity
of the products. For
more information on
shipping times and
restrictions, please see
our
Shipping Information
page located on our
website.
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How Do
I Retrieve A Forgotten
Password?
If you are a return
customer and have
forgotten your account
login information,
please contact us by
email at
info@medi-vet.com or
call us at
1-800-668-9698 and we
will be more than happy
to assist you in
obtaining your account
information.
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What Is
Medi-Vet's Return
Policy?
Medi-Vet
Animal Health wants you
to be completely
satisfied with any
product you purchase
from us. We offer
trained, skilled, and
knowledgeable staff to
assist you in the
ordering needs for your
pets. All orders are
processed as quickly as
possible to ensure
prompt delivery. If you
are not completely
satisfied and wish to
return an item, please
call us at
1-800-668-9698, or send
an email
request to
order@medi-vet.com
for a Return Merchandise
Authorization (RMA)
number. Return requests
are accepted when
received within 30
days of the Invoice
date and in its
original, unopened
packaging. Returns are
subject to a 20% restock
fee. We hope you
understand that our
return policies are a
simple way of continuing
to offer our customers
the lowest prices
possible. For more
information and
restrictions on our
return policy, please
visit our
Service and Returns
Policy page, located
on our website.
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What Is
Medi-Vet's Policy On
Cancelling Orders?
Medi-Vet
Animal Health strives to
process and ship your
order out the same day
its ordered so that it
is received in an
expedited manner. If
you decide to cancel
your order, please do so
by calling our toll free
number at
1-800-668-9698
immediately. We cannot
guarantee an
email cancellation
will be read in time to
stop an order from
shipping. Orders ship at
4 p.m. central time each
weekday. Orders
cancelled after they
have already been
processed and packaged
ready for shipment are
subject to a 10%
Cancellation Fee.
By noon each day, the
volume of packages on
the loading dock may
prohibit the retrieval
of a cancelled order
before it ships. Once
the order has shipped it
becomes the customers
responsibility to obtain
an RMA number.
For more detailed
information on our
cancellation process,
please visit our
Service and Returns
Policy page, located
on our website.
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